• Terms & Conditions

    Overview

    This website is operated by Pitikid. In this document, "Pitikid," "we," or "our" refers to Pitikid.com. This website provides you ("Users") with information, tools, and services, provided you accept the following terms, conditions, policies, and statements.

    By accessing this website or purchasing goods, you participate in our "Services" and agree to be bound by these Terms of Service ("Terms"), including any additional terms and policies referenced herein or provided via hyperlinks. These Terms of Service apply to all users, including browsers, suppliers, customers, merchants, and content contributors.

    Please read these Terms carefully before using this website. By accessing or using any part of this website, you agree to abide by these Terms of Service. If you do not agree to these Terms, you will not be able to access the website or use any services.

    These Terms also apply to any new features or tools added to the website. We reserve the right to update, modify, or replace these Terms at any time and will post updates on the website. It is your responsibility to check this page periodically for changes. Continued use or access to the website constitutes your acceptance of the updated Terms.



    Online Terms

    By using this Service, you acknowledge that you have reached the legal age of majority in your state or province, or that you are of legal age and have been authorized to allow a minor dependent to use this website.

    You may not use our products or services for any illegal or unauthorized purpose, nor may you violate applicable laws, including but not limited to copyright laws, in your use of the Service.

    You may not distribute any worms, viruses, or other destructive software or code.

    Any violation of these Terms may result in immediate termination of your Service.



    General

    We reserve the right to refuse service to any person at any time for any reason.

    You understand that, except for credit card information, the content you provide when using this Service may be transmitted unencrypted over various networks and may be modified to adapt to the technical requirements of networks or devices. Credit card information is always encrypted during transmission.

    You may not copy, reproduce, sell, resell, or otherwise utilize any part of this Service, including your use of the Service, access to the Service, or any contact information provided on the website, without our express written permission.

    The headings in this Agreement are for convenience only and do not affect the interpretation or validity of these terms.



    Accuracy, Completeness, and Timeliness of Information

    The information on this website may not be entirely accurate, complete, or up-to-date, and we are not responsible for this. Website content is for general reference only and should not be used as the sole basis for decision-making without consulting primary, accurate, complete, or timely information sources. Reliance on website information is at your own risk.

    This website may contain historical information for reference only and may not reflect the latest situation. We reserve the right to modify website content at any time, but have no obligation to update any information. You agree that it is your responsibility to periodically monitor changes to website content.



    Service and Price Modifications

    Prices of our products are subject to change without notice.

    We reserve the right to modify or terminate the service (or any part or content thereof) at any time without notice.

    We are not liable to you or any third party for any modification, price change, suspension, or termination of the service.



    Products or Services (where applicable)

    Some products or services may be available only online through the website, in limited quantities, and are only eligible for return or exchange in accordance with our return policy.

    We have made every effort to display the colors and images of products on the website as accurately as possible, but we cannot guarantee that the colors displayed on your monitor will be perfectly accurate.

    We reserve the right to restrict the sale of any products or services based on an individual, geographic region, or jurisdiction, but have no obligation to exercise that right. We may also limit the quantity of any products or services and reserve the right to modify product descriptions, prices, or discontinue the sale of certain products at any time without notice. In any case of restriction, the product or service offer displayed on the website will be invalid.

    We do not guarantee that the quality of the products, services, information, or other materials you purchase or receive will meet your expectations, nor do we guarantee that any errors that may occur in the service will be corrected.



    Accuracy of Billing and Account Information

    We reserve the right to refuse any order and may, at our sole discretion, limit or cancel the quantity that can be purchased per customer, per household, or per order. These restrictions may apply to orders using the same customer account, credit card, billing address, or shipping address. If we change or cancel an order, we may attempt to notify you via the email, billing address, or phone number you provided when placing the order. We also reserve the right to limit or prohibit any orders that we believe to be placed by a dealer, reseller, or distributor.

    You agree to provide up-to-date, complete, and accurate account and billing information when making purchases on this website, and agree to promptly update relevant information, including your email address, credit card information, and expiration date, so that we can complete the transaction and contact you when necessary.

    For more information, please see our Return Policy.



    Optional Tools

    We may grant you access to third-party tools, but we do not monitor, control, or edit these tools. You acknowledge and agree that such tools are provided "as is" and "as available" without any express or implied warranties, representations, or conditions, and we assume no responsibility for them.

    You assume all risks, liabilities, or losses arising from your use of these optional tools. Please ensure you have carefully read and agreed to the relevant third-party provider's terms of use before use.

    In the future, we may offer new services or features through the website, including new tools and resources. These new features or services will also be subject to these Terms of Service.



    Third-Party Links

    Some content, products, and services offered through our services may contain material from third parties.

    Third-party links on this website may direct you to third-party websites unrelated to us. We are not responsible for reviewing or evaluating the content or accuracy, nor do we warrant or assume any liability for any third-party materials or websites, or any other third-party materials, products, or services. We are not liable for any damages or losses arising from the purchase or use of goods, services, resources, content, or any other transaction on any third-party website.

    Please carefully read the policies and practices of third parties and ensure you understand them before making any transactions. Complaints, claims, doubts, or questions regarding third-party products should be directed directly to the third party.



    User Comments, Feedback, and Other Submissions

    Whether you submit specific content at our request or voluntarily send ideas, suggestions, proposals, plans, or other materials (collectively, “Comments”), you agree that we may use, copy, edit, publish, distribute, translate, or otherwise process any Comments you submit without restriction. We have no obligation to keep Comments confidential, pay for them, or respond to them.

    We may, at our sole discretion, monitor, edit, or remove any content, including Comments that we deem illegal, offensive, threatening, defamatory, obscene, infringing on intellectual property rights, or violating these Terms of Service, but we are not obligated to do so.

    You agree that your comments will not infringe upon any third party's copyright, trademark, privacy, moral rights, or other rights, nor will they contain defamatory, abusive, obscene material, or viruses or malware that may harm the operation of the service or website. You must not use false information, impersonate others, or otherwise mislead us or any third party.

    You are solely responsible for the comments you post and their content. We assume no responsibility for comments posted by you or any third party.



    Personal Information

    The personal information you provide on this website will be protected and managed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your information.



    Errors, Inaccuracies, and Omissions

    Information on this website or service may sometimes contain typographical errors, inaccuracies, or omissions, including but not limited to product descriptions, pricing, promotions, offers, shipping costs, shipping times, and availability. We reserve the right to correct such errors, inaccuracies, or omissions at any time, as well as to modify or update information and cancel orders without prior notice (even if an order has been submitted). Unless otherwise required by law, we have no obligation to update or modify information on the service or related websites, including pricing information. Information on the service or website without a date of update should not be considered as modified or updated.



    Prohibited Use

    Except for the prohibited activities specified in these Terms of Service, you may not use this website or its content for the following purposes:

    • Engaging in any illegal activity, or inducing others to engage in or participate in any illegal activity;
    • Violating any applicable international, federal, provincial, state, or local laws or regulations;
    • Infringing or violating our intellectual property rights or the intellectual property rights of others;
    • Harassing, abusing, insulting, harming, defaming, degrading, intimidating, or discriminating based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
    • Submitting false or misleading information;
    • Uploading or disseminating viruses or any other malicious code that may affect the functionality and operation of this service, related websites, or the Internet;
    • Collecting or tracking the personal information of others;
    • Sending spam, phishing emails, online fraudulent messages, or using spiders or crawling tools to obtain data;
    • For any obscene, immoral, or harmful purpose;
    • Interfering with, circumventing, or disrupting the security features of this service, related websites, or the Internet.

    We reserve the right to terminate your use of the service or related websites for any violation of the above prohibitions.



    Disclaimer and Limitation of Liability

    This Service and all products and services offered through it (unless otherwise expressly stated) are provided "as is" and "as available". We do not guarantee that your use of this Service will be uninterrupted, timely, secure, or error-free at all times, nor do we guarantee that the results you may obtain from using this Service will be accurate or reliable. You expressly agree that you use or are unable to use this Service entirely at your own risk. We may suspend, modify, or terminate the Service at any time without prior notice.

    This Service makes no warranties, express or implied, regarding merchantability, fitness for a particular purpose, durability, title, or non-infringement. Under no circumstances shall Pitikid and its directors, officers, employees, affiliates, agents, contractors, interns, service providers, or licensors be liable for any direct, indirect, incidental, punitive, special, or consequential damages, including but not limited to loss of profits, revenue, or savings, costs of data loss or replacement, and other losses or claims arising from the use of the Service or any products obtained through the Service, including any loss of any kind resulting from any errors, omissions, or content or products published, transmitted, or made available through the Service. This limitation of liability applies to all forms of liability, including contractual, tort (including negligence), strict liability, or otherwise, even if advised of the possibility of damages.

    Because some states or jurisdictions do not allow the exclusion or limitation of indirect or incidental damages, in those jurisdictions, our liability shall be limited to the maximum extent permitted by law.



    Indemnification

    You agree to indemnify, defend, and hold harmless Pitikid and its parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from and against any claim or demand, including reasonable attorneys' fees, arising out of or relating to your breach of these Terms of Service or by reference to documents incorporated herein, or your violation of any law or the rights of any third party.



    Shipping Restrictions

    Due to international trade regulations and shipping limitations, we are unable to process or deliver orders to certain countries and regions. These include, but are not limited to, the following:

    Afghanistan, Belarus, Burundi, Cuba, Iran, Iraq, Myanmar, North Korea, Russia, Somalia, South Sudan, Sudan, Syria, Ukraine, Venezuela and Yemen.

    We reserve the right to update this list at any time in accordance with changes to applicable laws, regulations, or logistical conditions.



    Severability

    If any provision of these Terms of Service is held to be illegal, invalid, or unenforceable, such provision shall remain enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severable from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.



    Termination

    All obligations and liabilities arising prior to the termination of these Terms of Service by either party shall remain in force and effect upon termination. These Terms of Service shall continue to be in force and effect unless terminated voluntarily by you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use the Service or cease access to our website. We may also terminate these Terms at any time without notice if, in our sole discretion, you fail to comply with any provision or requirement of these Terms of Service. In this case, you will still be obligated to fulfill all payment obligations up to the termination date, and we may refuse you access to the Service or any part thereof.



    Full Agreement

    Our failure to exercise or enforce any right or provision of these Terms of Service shall not be deemed a waiver of such right or provision. These Terms of Service, along with any policies or operating rules we post on this website or related to the Service, constitute the entire agreement and understanding between you and us regarding your use of the Service, and supersede any prior or concurrent oral or written agreements, communications, or proposals (including any previous versions of these Terms of Service). In the event of any ambiguity in the interpretation of these Terms of Service, such ambiguity shall not be construed as adverse to the drafter.



    Governing Law

    These Terms of Service and any separate agreements we provide to you regarding the services shall be governed by and construed in accordance with the laws of Hong Kong.



    Changes to Terms of Service

    You can visit this page at any time to view the latest version of the Terms of Service. We reserve the right, in our sole discretion, to update, modify, or replace any part of these Terms of Service by posting updates on the website. It is your responsibility to check the website periodically for the latest changes. Your continued use of or access to our website or service after updates are posted constitutes your acceptance of those changes.



    Contact Information

    If you have any questions about these Terms of Service or require further clarification, please contact us via email: tech@pitikid.com.

    Company: BENSHANG LIMITED

    Company Address: RM 242, CHUNG SAM VILLAGE,FANLING WAI, FANLING, HONG KONG